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Medical Records

Viewing Your Medical Records Online

This Practice now has the facility for patients over 16 to view their medical records on the internet.

To be able to use this system you must register at practice and sign a consent form.

If you wish to register to use this service please bring proof of identity e.g. passport or driving licence. With online access you can now use the internet to book appointment with GP at practice,request repeat prescription for medications that you regularly take and also view your medical records on line. This does not stop you from using our services by current means i.e.telephone and visiting surgery. You will be able to use this facility from anywhere in UK or abroad.

You will be given login details and with your chosen password you will be then able to access your records. This is very confidential information and access is meant for you only, to keep this safe will be your responsibility. You can change your password if you wish so or if you have reason to believe that someone else may have gained access to it.

Our Practice manager or GP partners will be happy to discuss this with you if you wish.

Please ask at Reception,also see online Access link at our website menu.

Summary Care Records

If you need care when the Practice is closed you may need to see a Doctor or Nurse who does not know you.

A Summary care record is an electronic record that can help give you safer, faster care by giving healthcare staff instant access to important information about your medicines, allergies and which medicines make you ill.

You can choose whether you want a Summary Care Record or not.

Please speak to Reception if you do not wish to have a Summary Care Record.

How Information About You Helps Us To Provide Better Care

Confidential information from your medical records can be used by the NHS to improve the services offered so that we can provide the best possible care for everyone.

Information along with your NHS number but not your name is sent to a secure system where it can be linked with other health information.

This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

You have a choice. If you are happy for your information to be used in this way you do not need to do anything.

If you have any concerns or wish to prevent this from happening please speak to Reception or ask for a copy of the leaflet “How information about you helps us to provide better care”

More information is also available on

Your Neighbourhood Professionals. Just a Click Away! Macks Pharmacy United Co-op Pharmacy Group
33 Croydon Road, Penge, London, SE20 7TJ
  • Telephone 020 8778 5135
Website supplied by Oldroyd Publishing Group
Your Neighbourhood Professionals. Just a Click Away! Macks Pharmacy United Co-op Pharmacy Group
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